For 35 years, Donna Steinbach has been a cornerstone of Edward J. Zarach & Associates, embodying the company’s values of dedication and excellence. Based in the Chicago office, Donna serves as the Manager of Corporate Administration, ensuring seamless operations and supporting clients and colleagues. Her journey at Zarach began when a family friend introduced her to the opportunity, and from day one, she’s been a vital team member.
Donna’s role is diverse and dynamic, reflecting the fast-paced logistics industry. A typical day includes handling duty statements, managing shipments, transmitting customs entries, and dispatching deliveries. Whether assisting her coworkers or helping one-time customers navigate complex shipping challenges, Donna’s expertise and positive attitude shine through.
Over the years, Donna has witnessed incredible growth at Zarach, from a single office to multiple locations across the country. With her signature adaptability and enthusiasm, she has embraced industry advancements, including the transition to computerized processes and a paperless environment.
When asked about the best part of her job, Donna credits the people—both her coworkers and the clients with whom she interacts. She finds joy in solving problems and supporting unique, sometimes challenging shipments, learning something new nearly every day.
For those seeking a long career in logistics, Donna emphasizes the importance of staying flexible and embracing change. Her advice? “Try to relax and enjoy your job, even when things don’t go as planned.” For career longevity, she recommends continual learning, no matter how daunting it may seem at first.
Outside of work, Donna enjoys attending plays and concerts with her husband Mark, listening to audiobooks during her commute, and spending time with her dog, Jameson, who occasionally joins her at the office. As she looks forward to her retirement in five years, Donna continues to bring her best to Zarach every day.
This holiday season, Donna wishes everyone a safe, healthy, and happy celebration—sentiments that reflect her warm and cheerful spirit.